How we work together

Last updated 2 October 2026

Diagnosis before prescription

I look at how your business actually delivers, where the work waits on you, and what it is costing you in hours and capacity. You get a clear answer before anything is built. If nothing is broken, I will tell you that and leave it there.

Two ways to work together

Option 1: Fulfillment Systems Diagnostic

Diagnostic A 5-part written teardown of your fulfillment operations: Current State Map, Main Constraint, Business Consequence, Priority Recommendation, and Implementation Roadmap. Tells you what is actually broken and what to fix first, with no code and no build pushed upfront.

Option 2: Full Implementation

Implementation Includes the full diagnostic. Once the roadmap is agreed, we design, build, test, and document the delivery systems directly on your own accounts so fulfillment runs without you in the room. Scoped in writing based on what the diagnostic uncovered.

Pricing and scope

• No arbitrary price tags or cookie-cutter packages. Every service business has different delivery constraints, tools, and team structures. Pricing is anchored to the value and scope of the solution, not an off-the-shelf tier.
• Nothing is charged before a written scope. You see the exact deliverables and the investment, in writing, before any invoice exists.
• Diagnostic first. Implementation is never sold blind. We diagnose first so you never pay to build something that doesn't solve your actual bottleneck.

Currency, tax and tool costs

• Clients outside India are quoted and invoiced in US dollars. Payment is by card through Stripe, or by bank transfer where preferred.
• Clients in India are invoiced in Indian rupees, plus GST at the applicable rate.
• Services supplied to clients outside India are treated as an export of services and are zero rated under a Letter of Undertaking, so no Indian GST is added to those invoices.
• Software subscriptions are never billed through me. Every system runs on your own Make, n8n, Airtable, Claude and similar accounts, on your own card. I do not mark up tool costs, because I never pay them.